top of page

PRICING + FAQs

If you are interested in any of our services, please read the below information to help make your booking experience run smoothly.

Due to the custom nature of the work, all calligraphy projects are priced on a case by case basis. Our rates are subject to increase if services extend beyond the standard design process.

Rush Orders? We will do our best to accommodate rush orders. Custom stationery can take at least 3 months. Our standard turnaround time for in-studio commissions is 3-4 weeks. ALL projects booked on a rush basis will incur a fee based on the cost of the project, to compensate for "overtime" and disruptions made to the production schedule:
 

14 Days: 25% Rush Fee
10 Days or Less: 50% Rush Fee
48 Hours: 100% Rush Fee
24 Hours or Less: 200% Rush Fee

​

​

 

​

GENERAL QUESTIONS
01. How far in advance do we need to book our service(s)? Our standard turnaround time for large in-studio commissions is 3-4 weeks in advance and 1-2 weeks in advance for small projects.

02. How do I book my service(s)? To get started, please fill out our contact form to receive a custom quote. A consultation will be scheduled for wedding inquiries (in-studio and on-site). Upon approval of your services and quote, your contract and invoice will be generated. Services are considered booked once your contract has been signed and your 50% non-refundable retainer has been paid.

03. Where are you located? We are located in Chicago, Illinois, in the Downtown/South Loop area and we service the Chicagoland area and beyond.

04. Can you letter on a surface I provide? Yes. We can letter on almost any surface, including wood, glass, acrylic, and fabrics (canvas, felt, leather, etc). 

05. What is your cancellation policy? If for any reason you need to cancel your order or event, please provide notice immediately. Your retainer is non-refundable and fairly compensates us for committing to provide Services and turning down other potential projects/clients. If your project has already moved to physical production, you will be responsible for the remainder of your balance. 

06. What if there is an issue with my order? If there is an issue with your order, please email us immediately to allow us the opportunity to fix the issue. Any issues with work due to designer error will be made priority and fixed at no charge. If the issue was caused due to replication of client error(s), missed deadlines, etc. a fee, including a rush fee, to fix the issues will be applicable.
PRICING
bottom of page